1. Who is responsible
Parabellum Solutions, based in South Africa, operates Content Pulse and is the responsible party for the personal information described here. Privacy requests can be sent through the Content Pulse contact form.
2. Information we collect
- Enquiries: name, work email, organisation, product interest, and the message you send.
- Insights subscriptions: the email address used to subscribe, plus unsubscribe status.
- Protected access: essential access-state cookies and limited security information such as IP address, browser details, approximate location, time, and whether access succeeded. Submitted passcodes are not included in access alerts.
- Blog administration: administrator session information and the article content entered by authorised administrators.
- Technical records: standard service and security logs generated by our hosting and database providers.
3. Why we use it
We use personal information to respond to enquiries, manage subscriptions, protect confidential pages and administrative tools, operate and secure the website, publish approved Insights content, keep appropriate records, and comply with legal obligations. Where we send direct marketing, we intend to do so only on an appropriate lawful basis and with a working opt-out.
4. Service providers and cross-border processing
The website currently uses Vercel for hosting and delivery, Supabase for marketing records and articles, and Resend where configured for server-side notifications. These providers may process information outside South Africa. We use contractual, technical, and organisational safeguards appropriate to that processing.
5. Cookies
The public marketing pages do not currently set advertising or analytics cookies. Essential cookies may be used for gated presentation access and administrator sessions. Because these cookies support security and requested functionality, blocking them may prevent those areas from working. If non-essential analytics or advertising technology is introduced, this notice and the consent experience must be updated first.
6. Retention and security
We retain enquiries and subscriptions only for as long as they remain useful for the stated purpose, legal recordkeeping, dispute handling, or security. We apply access controls, server-side validation, protected credentials, and managed infrastructure, but no internet service can promise absolute security.
7. Your choices and rights
Subject to applicable law, you may ask whether we hold your personal information, request access or correction, ask for deletion where appropriate, object to processing, withdraw consent where consent is relied on, or opt out of direct marketing. Use the contact form and select “General demo”; write “Privacy request” at the start of your message.
8. Complaints
We ask that you contact us first so we can investigate. You may also lodge a complaint with South Africa’s Information Regulator through its official eServices portal or review the Regulator’s complaints guidance.
10. The Content Pulse service
This section applies when a website, shop, feed or other source is connected to Content Pulse, for example through one of our plugins or an integration. The service is governed by our Terms of Service.
What we receive. Nothing is received from a source until its owner connects it. After that, depending on the source:
- details of the source: its address, name, time zone and language;
- the content it publishes, and changes to it: titles, text, summaries, addresses, pictures, categories and tags, and for articles the author’s public name, profile address and picture. Unpublished drafts and private items are not received;
- settings entered in Content Pulse: brand name, colours, fonts and logo, chosen look, strategies and social networks, edits to posts awaiting approval, and the email addresses that notifications go to;
- the plan chosen. Payment details are entered with our payment provider, not with us.
We do not receive passwords, comments, or information about the source’s own visitors. Social accounts are connected on each network’s own sign-in page, and we receive only a connection that lets us publish and read post statistics, never the password.
Why we use it. To create the account, make the posts, captions, voiceovers and videos, publish them at the times set and distribute them on other websites, apps and platforms we run or work with (credited and linked to the original), show performance, send the emails the customer asked for, bill the plan, and keep the service secure. We do not sell this information or use it for advertising.
Our role. For personal information inside a customer’s content (such as an author’s name), the customer is the responsible party and Parabellum Solutions processes it as an operator, only to provide the service. For the account contact and billing details, Parabellum Solutions is the responsible party.
Service providers. Vercel (hosting), Supabase (database and file storage), a social media publishing service (publishing to social networks and reading post statistics), OpenAI (writing captions and voiceovers), Amazon Web Services (rendering videos), Creem (checkout and billing, as reseller), and an email delivery provider. Several are outside South Africa; we use contractual and technical safeguards appropriate to that processing.
How long we keep it. For as long as the account is active, then deleted or anonymised within 90 days of the account ending, except records we must keep by law. Posts already published remain on the social networks until the customer deletes them there.
Requests. Customers and the people named in their content can make the requests described in section 7 through the contact form.
11. Changes
We will update the effective date and this notice when the entity particulars are confirmed, processing changes, or the site adds new data practices. Material changes will be made visible on this page.